Designing and implementing culturally-sensitive IT applications: The interaction of culture values and privacy issues in the Middle East

Norhayati Zakaria, Jeffrey M Stanton, Shreya T m Sarkar-Barney

Research output: Contribution to journalArticle

61 Scopus citations

Abstract

The Internet, World Wide Web, and related information technologies, originally developed in Western countries, have rapidly spread to a great variety of countries and cultures. Many of these technologies facilitate and mediate interpersonal communication, an activity whose modes and means bind closely to cultural values. This article provides a theoretical integration of a framework for culture values together with a model for understanding privacy and related issues that arise when personal information is shared or exchanged using information technology. The resulting hybrid framework can help understand and predict individuals’ culturally linked reactions to various communication-related IT applications (e.g. e-mail, e-commerce sites, Web-logs, bulletin boards, newsgroups) in diverse cultural contexts. An application of the framework to cultural settings in Middle Eastern nations concludes the article.

Original languageEnglish (US)
Pages (from-to)49-75
Number of pages27
JournalInformation Technology and People
Volume16
Issue number1
DOIs
StatePublished - Mar 1 2003

Keywords

  • Culture
  • Information technology
  • Privacy
  • Values

ASJC Scopus subject areas

  • Information Systems
  • Computer Science Applications
  • Library and Information Sciences

Fingerprint Dive into the research topics of 'Designing and implementing culturally-sensitive IT applications: The interaction of culture values and privacy issues in the Middle East'. Together they form a unique fingerprint.

  • Cite this