Design guidelines for user-friendly washing machines for young single people based on the goal-directed design process

With recent increases in single-person households, single households with 20-30 year old members have been identified as prominent consumers. While small-sized domestic appliances have been released to meet their requirements, they ordinarily only provide usability provision on a smaller scale. Further, one of these consumers' major anxieties-laundry or cleaning tasks-has been excluded from these changes. This study attempts to identify the needs of users and to improve laundry experiences by designing user-friendly washing machines differentiated from existing small-sized domestic appliances. The goal of this study is to present design guidelines for single household washing machines, based on a goal-directed design process.