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Customer satisfaction and word of mouth
Eugene W. Anderson
Research output
:
Contribution to journal
›
Article
›
peer-review
1248
Scopus citations
Overview
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Dive into the research topics of 'Customer satisfaction and word of mouth'. Together they form a unique fingerprint.
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Business & Economics
Word-of-mouth
82%
Customer Satisfaction
63%
Functional Form
29%
Sweden
25%
United States of America
11%
Engineering & Materials Science
Customer satisfaction
100%
Social Sciences
customer
72%
Sweden
17%