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Customer knowledge management
M. García-Murillo, H. Annabi
School of Information Studies
Research output
:
Contribution to journal
›
Article
›
peer-review
237
Scopus citations
Overview
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Dive into the research topics of 'Customer knowledge management'. Together they form a unique fingerprint.
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Business & Economics
Knowledge Management
86%
Customer Knowledge Management
85%
Operations Research
41%
Knowledge Capture
41%
Marketing Relationships
40%
Information Retrieval
38%
Customer Knowledge
37%
Cultural Change
34%
Socialization
31%
Social Interaction
30%
Customer Relationship Management
29%
Exploratory Study
25%
Employees
14%
Mathematics
Knowledge Management
100%
Customers
60%
Knowledge
45%
Customer Relationship Management
38%
Social Interaction
30%
Information Retrieval
27%
Marketing
25%
Operations Research
22%
Model
13%
Concepts
10%
Engineering & Materials Science
Knowledge management
67%
Information retrieval
28%
Marketing
28%
Personnel
22%
Industry
13%