Cultivating Quality Employee-Organization Relationships: The Interplay among Organizational Leadership, Culture, and Communication

Based on a random sample of employees (n = 391) working in various industrial sectors in the United States, we examined the respective linkages between employee–organization relationships (EORs) and authentic leadership, symmetrical internal communication, and organizational culture. Results indicated that authentic leadership, organizational culture of supportiveness, emphasis on reward, and stability were significant predictors of the symmetrical internal communication system of an organization and EORs. Symmetrical internal communication cultivates quality EORs and mediates the effects of authentic leadership and cultural dimensions of supportiveness on EOR outcomes. The theoretical and practical implications of the findings were also discussed.