Creative Customer Service Management

Frances Gaither Tucker

doi:10.1108/09600039410757621

Creative Customer Service Management

Frances Gaither Tucker

Whitman School of Management

Research output: Contribution to journal › Article › peer-review

9 Scopus citations

Abstract

Physical distribution and market approaches both present advantages in studying customer services.

Original language	English (US)
Pages (from-to)	32-40
Number of pages	9
Journal	International Journal of Physical Distribution & Logistics Management
Volume	24
Issue number	4
DOIs	https://doi.org/10.1108/09600039410757621
State	Published - May 1 1994

ASJC Scopus subject areas

Transportation
Management of Technology and Innovation

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title = "Creative Customer Service Management",

abstract = "Physical distribution and market approaches both present advantages in studying customer services.",

author = "Tucker, {Frances Gaither}",

year = "1994",

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Creative Customer Service Management

Abstract

ASJC Scopus subject areas

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