Creating the infrastructure for collaboration between digital reference services and researchers: The Digital Reference Electronic Warehouse (DREW) project

Scott Nicholson, R. David Lankes

Research output: Contribution to journalConference Articlepeer-review

1 Scopus citations

Abstract

The Digital Reference Electronic Warehouse (DREW) project is a collection of digital reference transactions from different services and different communication channels that live in a single space. Reference services work with DREW to submit transactions using the DREW schema, which is conceptually similar to the MARC record format for bibliographic materials. Researchers can then receive records from DREW to improve our knowledge of digital reference. These researchers then use the results of their research to create tools, reports, and models based on the DREW schema, and place those items into a management information system (MIS). The services can then access the MIS and apply those tools to their own archives. The result is that services can benefit directly and rapidly from research, and are then more likely to continue their involvement with the project. This infrastructure creates a collaborative space where researchers and practitioners can benefit from the work of each other and aid us in advancing the field of digital reference.

Original languageEnglish (US)
Pages (from-to)394
Number of pages1
JournalProceedings of the ACM/IEEE Joint Conference on Digital Libraries
StatePublished - 2005
Event5th ACM/IEEE Joint Conference on Digital Libraries - Digital Libraries: Cyberinfrastructure for Research and Education - Denver, CO, United States
Duration: Jun 7 2005Jun 11 2005

Keywords

  • Bibliomining
  • Digital Reference
  • Library Management

ASJC Scopus subject areas

  • General Engineering

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