TY - JOUR
T1 - Creating social and intellectual capital through IT career transitions
AU - Reich, Blaize Horner
AU - Kaarst-Brown, Michelle Lynn
N1 - Funding Information:
We gratefully acknowledge the support of Professor Sid Huff, University of Victoria at Wellington, the financial grants provided by Hewlett Packard, the University of Richmond, and the Social Sciences and Humanities Research Council of Canada. We also thank Dorothy Leidner, our senior editor at JSIS, and the reviewers for their excellent guidance for revisions.
PY - 2003/7
Y1 - 2003/7
N2 - Many organizations must continuously innovate with information technology (IT) to maintain their competitive position. This paper illustrates how the Clarica Life Insurance Company created a stream of business-enabling IT innovations after more than 70 career transitions of IT people into line business positions. The theoretical lens used to discuss this case is the Nahapiet and Ghoshal theory of co-creation of social and intellectual capital. After presenting the Clarica case study with three management profiles, we interpret the data to show how social capital led to an increase in intellectual capital and the organizational advantage that was achieved. We conclude with suggestions for extensions of this model and implications for research and practice.
AB - Many organizations must continuously innovate with information technology (IT) to maintain their competitive position. This paper illustrates how the Clarica Life Insurance Company created a stream of business-enabling IT innovations after more than 70 career transitions of IT people into line business positions. The theoretical lens used to discuss this case is the Nahapiet and Ghoshal theory of co-creation of social and intellectual capital. After presenting the Clarica case study with three management profiles, we interpret the data to show how social capital led to an increase in intellectual capital and the organizational advantage that was achieved. We conclude with suggestions for extensions of this model and implications for research and practice.
KW - Information technology
KW - Intellectual capital
KW - Organizational advantage
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U2 - 10.1016/S0963-8687(03)00017-9
DO - 10.1016/S0963-8687(03)00017-9
M3 - Article
AN - SCOPUS:0041621702
VL - 12
SP - 91
EP - 109
JO - Journal of Strategic Information Systems
JF - Journal of Strategic Information Systems
SN - 0963-8687
IS - 2
ER -