TY - JOUR
T1 - Coproducing healthcare
T2 - individual-level impacts of engaging citizens to develop recommendations for reducing diagnostic error
AU - Jo, Suyeon
AU - Nabatchi, Tina
N1 - Funding Information:
This report was made possible by grant number R21HS023562-01 from the Agency for Healthcare Research and Quality/DHHS. Its contents are solely the responsibility of the authors and do not necessarily represent the official views of AHRQ.
Funding Information:
To this end, a collaborative research team designed and implemented a large-scale research project called ‘Using Public Deliberation to Define Patient Roles in Reducing Diagnostic Error,’ which was funded by the US Agency for Healthcare Research and Quality. The overall purpose of this project was to engage lay actors in the collective coproduction of practical, patient-focused recommendations for reducing diagnostic error. The hope is that these collectively coproduced recommendations can be used by patients in the future to individually coproduce with their physicians during the diagnostic process. Although the overall research project included several intervention groups, this paper only uses data from the collective coproduction group and the control group to explore how participation in collective coproduction shaped participants’ attitudes, beliefs, and perceptions with regard to issue awareness, empowerment, trust in providers, and support for coproduction.
Publisher Copyright:
© 2018, © 2018 Informa UK Limited, trading as Taylor & Francis Group.
PY - 2019/3/4
Y1 - 2019/3/4
N2 - Coproduction has received considerable attention from scholars and practitioners in recent years. While theory and some research suggest that coproduction can have individual-level effects on participating lay actors, few studies have tested such hypothesized effects. This study seeks to add to the evidence base for collective coproduction. Using data from a randomized and controlled research project, it examines whether collective coproduction affects participants’ issue awareness, perceived empowerment, trust in service professionals, and support for coproduction. The results provide empirical evidence that collective coproduction can significantly increase issue awareness, empowerment, and trust. The results for support of coproduction are mixed.
AB - Coproduction has received considerable attention from scholars and practitioners in recent years. While theory and some research suggest that coproduction can have individual-level effects on participating lay actors, few studies have tested such hypothesized effects. This study seeks to add to the evidence base for collective coproduction. Using data from a randomized and controlled research project, it examines whether collective coproduction affects participants’ issue awareness, perceived empowerment, trust in service professionals, and support for coproduction. The results provide empirical evidence that collective coproduction can significantly increase issue awareness, empowerment, and trust. The results for support of coproduction are mixed.
KW - Coproduction
KW - effects of coproduction
KW - empowerment
KW - issue awareness
KW - trust in professionals
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U2 - 10.1080/14719037.2018.1487577
DO - 10.1080/14719037.2018.1487577
M3 - Article
AN - SCOPUS:85059788811
VL - 21
SP - 354
EP - 375
JO - Public Management Review
JF - Public Management Review
SN - 1471-9037
IS - 3
ER -