Original language | English (US) |
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Title of host publication | Customer Relationship Management |
Editors | J. Fjermestad, N. Romano |
Place of Publication | Armonk, NY |
Publisher | M.E. Sharpe Inc. |
State | Published - 2006 |
Consumer Online Shopping Behavior
Na Li, Ping Zhang
Research output: Chapter in Book/Entry/Poem › Chapter (peer-reviewed) › peer-review