Communicating with the masses from isolation: What happened when local television journalists worked from home

Keren Henderson, Raghav Raheja, Kevin Crowston

Research output: Chapter in Book/Entry/PoemConference contribution

3 Scopus citations

Abstract

In response to the COVID-19 crisis, many local TV newsrooms decided to have employees work from home (WFH) or from the field rather than from the newsroom. From a review of research on telework and WFH, we identified possible impacts of WFH on worker effectiveness, conceptualized as including output, individual growth and well-being, and group viability. From interviews with news directors and journalists and observation of remote work, we found that WFH news workers could successfully create a newscast, albeit with some concerns about story quality. However, WFH did not seem to satisfy workers individually or as a group. Lifting restrictions on gatherings might mitigate some of the experienced problems, but we expect to see continued challenges to news worker informal learning.

Original languageEnglish (US)
Title of host publicationProceedings of the 55th Annual Hawaii International Conference on System Sciences, HICSS 2022
EditorsTung X. Bui
PublisherIEEE Computer Society
Pages7131-7140
Number of pages10
ISBN (Electronic)9780998133157
StatePublished - 2022
Externally publishedYes
Event55th Annual Hawaii International Conference on System Sciences, HICSS 2022 - Virtual, Online, United States
Duration: Jan 3 2022Jan 7 2022

Publication series

NameProceedings of the Annual Hawaii International Conference on System Sciences
Volume2022-January
ISSN (Print)1530-1605

Conference

Conference55th Annual Hawaii International Conference on System Sciences, HICSS 2022
Country/TerritoryUnited States
CityVirtual, Online
Period1/3/221/7/22

ASJC Scopus subject areas

  • General Engineering

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