Broadband and mobile opportunities: A socio-technical perspective

Steve Sawyer, J. P. Allen, Heejin Lee

Research output: Contribution to journalReview articlepeer-review

87 Scopus citations


The growth of broadband connectivity expands what can and might be transmitted across the World Wide Web and Internet. Coupled with the increasing levels of mobile Internet connectivity, broadband may allow for a new round of changed patterns in the ways computers are used. Direct effects models of the deployment, use, value and futures of broadband connectivity are unlikely to cope with the social and technological complexity of broadband. A socio-technical theoretical perspective, with its emphasis on the complex relations among social and technical aspects of a phenomenon, can provide useful insight into the potential societal impact, institutional effects and changes to individual work and life behaviours that may arise from the increasing level of bandwidth available. This paper provides a brief overview of broadband and mobile technologies from a socio-technical perspective, organizes and surveys relevant literature and focuses on emerging issues with broadband connectivity where research will help shape policy, strategy and the use of broadband networks.

Original languageEnglish (US)
Pages (from-to)121-136
Number of pages16
JournalJournal of Information Technology
Issue number2
StatePublished - Jun 2003
Externally publishedYes

ASJC Scopus subject areas

  • Information Systems
  • Strategy and Management
  • Library and Information Sciences


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