Attitudes in ICT acceptance and use

Ping Zhang, Shelley Aikman

Research output: Chapter in Book/Report/Conference proceedingConference contribution

24 Scopus citations

Abstract

Information and communication technology (ICT) acceptance and use is a prolific research stream in the information systems (IS) field. One major theoretical influence is the Theory of Reasoned Action/Theory of Planned Behavior (TRA/TPB). While the research stream achieved high consensus and validation in IS, the interest in attitude, an important concept in TRA/TPB, has gone through ups and downs over the past decades due to the lack of predictability of attitude for behavioral intention In this paper, we clarify both conceptual and operational confusions by providing clear definitions of two different types of attitudes and detailing their relationships to each other and to behavioral intention. Empirical data confirms that attitude toward behaviors is a better prediction of intention than attitude toward objects (ICT); attitude toward objects has positive influence on attitude toward behaviors. Attitudes toward a previous version of the software and its use have significant impacts on the current attitudes.

Original languageEnglish (US)
Title of host publicationHuman-Computer Interaction
Subtitle of host publicationInteraction Design and Usability - 12th International Conference, HCI International 2007, Proceedings
Pages1021-1030
Number of pages10
EditionPART 1
StatePublished - Dec 1 2007
Event12th International Conference on Human-Computer Interaction, HCI International 2007 - Beijing, China
Duration: Jul 22 2007Jul 27 2007

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
NumberPART 1
Volume4550 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Other

Other12th International Conference on Human-Computer Interaction, HCI International 2007
CountryChina
CityBeijing
Period7/22/077/27/07

Keywords

  • Attitudes
  • Empirical study
  • ICT acceptance
  • ICT use

ASJC Scopus subject areas

  • Theoretical Computer Science
  • Computer Science(all)

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  • Cite this

    Zhang, P., & Aikman, S. (2007). Attitudes in ICT acceptance and use. In Human-Computer Interaction: Interaction Design and Usability - 12th International Conference, HCI International 2007, Proceedings (PART 1 ed., pp. 1021-1030). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 4550 LNCS, No. PART 1).