Attitudes in ICT acceptance and use

Ping Zhang, Shelley Aikman

Research output: Chapter in Book/Entry/PoemConference contribution

38 Scopus citations


Information and communication technology (ICT) acceptance and use is a prolific research stream in the information systems (IS) field. One major theoretical influence is the Theory of Reasoned Action/Theory of Planned Behavior (TRA/TPB). While the research stream achieved high consensus and validation in IS, the interest in attitude, an important concept in TRA/TPB, has gone through ups and downs over the past decades due to the lack of predictability of attitude for behavioral intention In this paper, we clarify both conceptual and operational confusions by providing clear definitions of two different types of attitudes and detailing their relationships to each other and to behavioral intention. Empirical data confirms that attitude toward behaviors is a better prediction of intention than attitude toward objects (ICT); attitude toward objects has positive influence on attitude toward behaviors. Attitudes toward a previous version of the software and its use have significant impacts on the current attitudes.

Original languageEnglish (US)
Title of host publicationHuman-Computer Interaction
Subtitle of host publicationInteraction Design and Usability - 12th International Conference, HCI International 2007, Proceedings
PublisherSpringer Verlag
Number of pages10
EditionPART 1
ISBN (Print)3540731040, 9783540731047
StatePublished - 2007
Event12th International Conference on Human-Computer Interaction, HCI International 2007 - Beijing, China
Duration: Jul 22 2007Jul 27 2007

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
NumberPART 1
Volume4550 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349


Other12th International Conference on Human-Computer Interaction, HCI International 2007


  • Attitudes
  • Empirical study
  • ICT acceptance
  • ICT use

ASJC Scopus subject areas

  • Theoretical Computer Science
  • General Computer Science


Dive into the research topics of 'Attitudes in ICT acceptance and use'. Together they form a unique fingerprint.

Cite this