Artificial intelligence and the world of work, a co-constitutive relationship

Carsten Østerlund; Mohammad Hossein Jarrahi; Matthew Willis; Karen Boyd; Christine T. Wolf

doi:10.1002/asi.24388

Artificial intelligence and the world of work, a co-constitutive relationship

Carsten Østerlund, Mohammad Hossein Jarrahi, Matthew Willis, Karen Boyd, Christine T. Wolf

School of Information Studies

Research output: Contribution to journal › Article › peer-review

27 Scopus citations

Abstract

The use of intelligent machines—digital technologies that feature data-driven forms of customization, learning, and autonomous action—is rapidly growing and will continue to impact many industries and domains. This is consequential for communities of researchers, educators, and practitioners concerned with studying, supporting, and educating information professionals. In the face of new developments in artificial intelligence (AI), the research community faces 3 questions: (a) How is AI becoming part of the world of work? (b) How is the world of work becoming part of AI? and (c) How can the information community help address this topic of Work in the Age of Intelligent Machines (WAIM)? This opinion piece considers these 3 questions by drawing on discussion from an engaging 2019 iConference workshop organized by the NSF supported WAIM research coordination network (note: https://waim.network).

Original language	English (US)
Pages (from-to)	128-135
Number of pages	8
Journal	Journal of the Association for Information Science and Technology
Volume	72
Issue number	1
DOIs	https://doi.org/10.1002/asi.24388
State	Published - Jan 2021

ASJC Scopus subject areas

Information Systems
Computer Networks and Communications
Information Systems and Management
Library and Information Sciences

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10.1002/asi.24388

Cite this

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abstract = "The use of intelligent machines—digital technologies that feature data-driven forms of customization, learning, and autonomous action—is rapidly growing and will continue to impact many industries and domains. This is consequential for communities of researchers, educators, and practitioners concerned with studying, supporting, and educating information professionals. In the face of new developments in artificial intelligence (AI), the research community faces 3 questions: (a) How is AI becoming part of the world of work? (b) How is the world of work becoming part of AI? and (c) How can the information community help address this topic of Work in the Age of Intelligent Machines (WAIM)? This opinion piece considers these 3 questions by drawing on discussion from an engaging 2019 iConference workshop organized by the NSF supported WAIM research coordination network (note: https://waim.network).",

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Artificial intelligence and the world of work, a co-constitutive relationship

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