A qualitative study of the occupational subculture of information systems employees in organizations

Indira R. Guzman, Jeffrey M. Stanton, Kathryn R. Stam, Vibha Vijayasri, Isabelle Yamodo, Nasriah Zakaria, Cavinda Caldera

Research output: Chapter in Book/Report/Conference proceedingConference contribution

22 Scopus citations

Abstract

Information Technology (IT) facilitates the effective functioning of most organizations. Individuals who support IT are an important facet to an organization. In the present study, we interviewed these individuals as well as other employees to identify their responsibilities, intra-group and inter-group communication. We used Trice's occupational subculture framework to look at the intrinsic differences among subcultures and its members. The results of our study suggest that conflicts arise from differences within members of subcultures. Observed situations of adaptation between occupational subcultures represent an example for remedy to rectify this conflict crisis.

Original languageEnglish (US)
Title of host publicationProceedings of the 2004 ACM SIGMIS CPR Conference, SIGMIS CPR 2004
EditorsE. Trauth, S. Weisband
Pages74-80
Number of pages7
StatePublished - Jun 28 2004
EventProceedings of the 2004 ACM SIGMIS CPR Conference, SIGMIS CPR 2004 - Tucson, AZ, United States
Duration: Apr 22 2004Apr 24 2004

Publication series

NameProceedings of the ACM SIGMIS CPR Conference

Other

OtherProceedings of the 2004 ACM SIGMIS CPR Conference, SIGMIS CPR 2004
CountryUnited States
CityTucson, AZ
Period4/22/044/24/04

Keywords

  • Collaboration
  • Cultural Conflict in Organizations
  • IT Professionals
  • IT Workforce
  • Information Systems Employees
  • Occupational Subcultures

ASJC Scopus subject areas

  • Computer Science(all)
  • Business, Management and Accounting(all)
  • Law

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  • Cite this

    Guzman, I. R., Stanton, J. M., Stam, K. R., Vijayasri, V., Yamodo, I., Zakaria, N., & Caldera, C. (2004). A qualitative study of the occupational subculture of information systems employees in organizations. In E. Trauth, & S. Weisband (Eds.), Proceedings of the 2004 ACM SIGMIS CPR Conference, SIGMIS CPR 2004 (pp. 74-80). (Proceedings of the ACM SIGMIS CPR Conference).