TY - GEN
T1 - A field trial of privacy nudges for facebook
AU - Wang, Yang
AU - Leon, Pedro Giovanni
AU - Acquisti, Alessandro
AU - Cranor, Lorrie Faith
AU - Forget, Alain
AU - Sadeh, Norman
PY - 2014
Y1 - 2014
N2 - Anecdotal evidence and scholarly research have shown that Internet users may regret some of their online disclosures. To help individuals avoid such regrets, we designed two modifications to the Facebook web interface that nudge users to consider the content and audience of their online disclosures more carefully. We implemented and evaluated these two nudges in a 6-week field trial with 28 Facebook users. We analyzed participants' interactions with the nudges, the content of their posts, and opinions collected through surveys. We found that reminders about the audience of posts can prevent unintended disclosures without major burden; however, introducing a time delay before publishing users' posts can be perceived as both beneficial and annoying. On balance, some participants found the nudges helpful while others found them unnecessary or overly intrusive. We discuss implications and challenges for designing and evaluating systems to assist users with online disclosures.
AB - Anecdotal evidence and scholarly research have shown that Internet users may regret some of their online disclosures. To help individuals avoid such regrets, we designed two modifications to the Facebook web interface that nudge users to consider the content and audience of their online disclosures more carefully. We implemented and evaluated these two nudges in a 6-week field trial with 28 Facebook users. We analyzed participants' interactions with the nudges, the content of their posts, and opinions collected through surveys. We found that reminders about the audience of posts can prevent unintended disclosures without major burden; however, introducing a time delay before publishing users' posts can be perceived as both beneficial and annoying. On balance, some participants found the nudges helpful while others found them unnecessary or overly intrusive. We discuss implications and challenges for designing and evaluating systems to assist users with online disclosures.
KW - Behavioral bias
KW - Facebook
KW - Nudge
KW - Online disclosure
KW - Privacy
KW - Regret
KW - Social media
KW - Soft-paternalism
UR - http://www.scopus.com/inward/record.url?scp=84900442458&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84900442458&partnerID=8YFLogxK
U2 - 10.1145/2556288.2557413
DO - 10.1145/2556288.2557413
M3 - Conference contribution
AN - SCOPUS:84900442458
SN - 9781450324731
T3 - Conference on Human Factors in Computing Systems - Proceedings
SP - 2367
EP - 2376
BT - CHI 2014
PB - Association for Computing Machinery
T2 - 32nd Annual ACM Conference on Human Factors in Computing Systems, CHI 2014
Y2 - 26 April 2014 through 1 May 2014
ER -