• 5705 Citations
  • 13 h-Index
19942009
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Fingerprint Dive into the research topics where Gene Anderson is active. These topic labels come from the works of this person. Together they form a unique fingerprint.

Business & Economics

Customer satisfaction
Profitability
Word-of-mouth
Customer retention
Finance
Productivity
Covariates
Bond market
Tolerance
Profit
Shareholder value
Repurchase
Nature
Investors
Marketing theory
Service profit chain
Factors
Industry
Marketing