Gene Anderson

Syracuse University, Whitman School of Management

Source: Scopus
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6585 Citations
13 h-Index
13 Article

Does customer satisfaction matter to investors? findings from the bond market
Anderson, E. W. & Mansi, S. A., Oct 1 2009, In: Journal of Marketing Research. 46, 5, p. 703-714 12 p.
Research output: Contribution to journal › Article › peer-review
66 Scopus citations
Linking service and finance
Anderson, E. W., Nov 1 2006, In: Marketing Science. 25, 6, p. 587-589 3 p.
Research output: Contribution to journal › Article › peer-review

14 Scopus citations
Dual emphasis and the long-term financial impact of customer satisfaction
Mittal, V., Anderson, E. W., Sayrak, A. & Tadikamalla, P., Sep 2005, In: Marketing Science. 24, 4, p. 544-555 12 p.
Research output: Contribution to journal › Article › peer-review
200 Scopus citations
Understanding firms' customer satisfaction information usage
Morgan, N. A., Anderson, E. W. & Mittal, V., Jul 1 2005, In: Journal of Marketing. 69, 3, p. 131-151 21 p.
Research output: Contribution to journal › Article › peer-review
142 Scopus citations
Customer satisfaction and shareholder value
Anderson, E. W., Fornell, C. & Mazvancheryl, S. K., Oct 1 2004, In: Journal of Marketing. 68, 4, p. 172-185 14 p.
Research output: Contribution to journal › Article › peer-review
658 Scopus citations

How dumplings conquered Earth
Gene Anderson
3/26/21
1 item of Media coverage
Press/Media: Expert Comment
The history of the dumpling: from ravioli to wonton to gyoza, why they all belong to the same food family
Gene Anderson
3/26/21
3 items of Media coverage
Press/Media: Expert Comment
How sharing snacks, from tapas to dim sum and meze, feeds a primal need in us all
Gene Anderson
1/30/21 → 1/31/21
2 items of Media coverage
Press/Media: Expert Comment
Did fish sauce in Vietnam come from Ancient Rome via the Silk Road? The similarities between nuoc mam and Roman garum
Gene Anderson
7/27/20 → 7/28/20
2 items of Media coverage
Press/Media: Expert Comment
50 Business School Deans Supporting Immigration Reform
Gene Anderson
10/15/19
2 items of Media coverage
Press/Media: Expert Comment