• 6071 Citations
  • 13 h-Index
19942009

Research output per year

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Fingerprint Dive into the research topics where Gene Anderson is active. These topic labels come from the works of this person. Together they form a unique fingerprint.

Research Output

  • 6071 Citations
  • 13 h-Index
  • 13 Article

Does customer satisfaction matter to investors? findings from the bond market

Anderson, E. W. & Mansi, S. A., Oct 1 2009, In : Journal of Marketing Research. 46, 5, p. 703-714 12 p.

Research output: Contribution to journalArticle

  • 54 Scopus citations

    Linking service and finance

    Anderson, E. W., Nov 1 2006, In : Marketing Science. 25, 6, p. 587-589 3 p.

    Research output: Contribution to journalArticle

    14 Scopus citations

    Dual emphasis and the long-term financial impact of customer satisfaction

    Mittal, V., Anderson, E. W., Sayrak, A. & Tadikamalla, P., Sep 1 2005, In : Marketing Science. 24, 4, p. 544-555 12 p.

    Research output: Contribution to journalArticle

  • 180 Scopus citations

    Understanding firms' customer satisfaction information usage

    Morgan, N. A., Anderson, E. W. & Mittal, V., Jul 1 2005, In : Journal of Marketing. 69, 3, p. 131-151 21 p.

    Research output: Contribution to journalArticle

  • 130 Scopus citations

    Customer satisfaction and shareholder value

    Anderson, E. W., Fornell, C. & Mazvancheryl, S. K., Oct 1 2004, In : Journal of Marketing. 68, 4, p. 172-185 14 p.

    Research output: Contribution to journalArticle

  • 608 Scopus citations

    Press and Media

    50 Business School Deans Supporting Immigration Reform

    Gene Anderson

    10/15/19

    2 items of Media coverage

    Press/Media: Expert Comment

    An Open Letter From US Business School Deans To President Trump

    Gene Anderson

    10/15/19

    1 item of Media coverage

    Press/Media: Expert Comment

    Hilaria Baldwin: Pregnancy questions are ‘invasive’

    Gene Anderson

    7/31/19

    1 item of Media coverage

    Press/Media: Expert Comment

    Wrapping up Marion sports news from 1963

    Gene Anderson

    3/10/19

    1 item of Media coverage

    Press/Media: Expert Comment

    Julia B. Anderson, advocate for health care equality

    Gene Anderson

    7/10/17

    1 item of Media coverage

    Press/Media: Expert Comment