• 78 Citations
  • 4 h-Index
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Fingerprint Dive into the research topics where Frances Tucker is active. These topic labels come from the works of this person. Together they form a unique fingerprint.

Patient Satisfaction Medicine & Life Sciences
customer Social Sciences
Physicians Medicine & Life Sciences
present Social Sciences
market Social Sciences
management Social Sciences
Delivery of Health Care Medicine & Life Sciences
Marketing Medicine & Life Sciences

Research Output 1985 1996

  • 78 Citations
  • 4 h-Index
  • 4 Article

Acculturation and immigrant consumers' erceptions of advertisements: A study involving asian-indians

Khairullah, D. Z., Tucker, F. & Tankersley, C. B., Mar 1 1996, In : International Journal of Commerce and Management. 6, 3-4, p. 81-104 24 p.

Research output: Contribution to journalArticle

Asian studies
9 Citations (Scopus)

Creative Customer Service Management

Tucker, F., May 1 1994, In : International Journal of Physical Distribution and Logistics Management. 24, 4, p. 32-40 9 p.

Research output: Contribution to journalArticle

Physical distribution
39 Citations (Scopus)

Defining roles for logistics during routine and radical technological innovation

Meyers, P. W. & Tucker, F., Dec 1989, In : Journal of the Academy of Marketing Science. 17, 1, p. 73-82 10 p.

Research output: Contribution to journalArticle

Technological innovation
Competitive advantage
Lessons learned

An evaluation of patient satisfaction and level of physician training

Tucker, F. & Tucker, J. B., 1985, In : Journal of Health Care Marketing. 5, 3, p. 31-38 8 p.

Research output: Contribution to journalArticle

Patient Satisfaction
Delivery of Health Care
Patient satisfaction