Projects per year
Personal profile
Professional Information
Carsten Osterlund is an associate professor at the School of Information Studies, Syracuse University. I received my Ph.D. from MIT's Sloan School of Management (2003) and a M.A. in social psychology and social anthropology from University of Aarhus and University of Copenhagen, Denmark. During my MA studies I spent two years as a Fulbright scholar at UC Berkeley, Department of Social and Cultural Studies. Subsequently, I worked in the Work Practice and Technology Group at Xerox PARC.
My larger areas of interest include distributed & virtual work, organizational learning and knowledge, communication practices, and medical informatics. My research explores the organizational implications of information systems. More specifically, I study the organization, creation, and use of documents in distributed work environments where peoples daily practices are characterized by high mobility. Empirically, I approach these issues through in-depth qualitative and quantitative studies of everyday work practices in organizations including among others: Healtcare, eScience, free/libre/open source software development, game design, sales, citizen science.
As modern organizations have become more global and distributed, organizational life is increasingly dependent on those who are distant in time and space. How to incorporate the concerns and contributions of absent others is an important consideration for organizational members. The organization, creation, and use of information systems serve as one strategy to capture and stand for the interests and work of others. My current research focuses on the practices that go into documenting work - which I refer to as documenting practices. This includes the activity of capturing knowledge in any media whether paper based, electronic or wall mounted. Studies of tangible documenting practices allow me to articulate the temporal and spatial dimensions of distributed and mobile work in organizational settings. In short, my research explores the question: how do people use documents to manage their movements and interactions in time and space?
Research Interests
New forms of work associated with information and communication technology.
My research program focuses on the organization, creation, and use of documents and other sociomaterial practices in distributed work environments, with an emphasis on learning and knowledge dynamics in new forms of work. Empirically I study these issues through in-depth qualitative studies of everyday work practices in a range of settings including citizen science, crowdsourcing, distributed science teams, and healthcare. Recently, I have been particularly interested in how we can merge qualitative and quantitative methodologies to study trace data.
Education
Management/Organization Studies, Ph.D., Massachusetts Institute of Technology
1996 → 2002
Social Psychology & Anthropology, M.A.
1993 → 1996
Psychology, B.A., University of Copenhagen
1989 → 1993
External positions
Visiting Scholar, Technology in Practice, IT University of Copenhagen
2010 → 2012Visiting Scholar, Institute of Organization, Copenhagen Business School
2006 → 2007Adjunct Professor, Pediatrics (Courtesy Appointment), SUNY Upstate Medical University
2003 → …Lecturer, Department of Psychology, University of Copenhagen
2002Research Assistant, Center for Innovation and Product Development, MIT
1997 → 2001Research Assistant, Center for Organizational Learning, MIT
1997Researcher, System and Practices Laboratory, Palo Alto Research Center
1994 → 1995Fingerprint Dive into the research topics where Carsten Oesterlund is active. These topic labels come from the works of this person. Together they form a unique fingerprint.
Network
Recent external collaboration on country level. Dive into details by clicking on the dots.
Projects
- 5 Finished
Trackable Reasoning and Analysis for Collaboration and Evaluation
Stromer-Galley, J., Oesterlund, C. & Xiao, L.
Intelligence Advanced Research Projects Activity
1/3/17 → 9/30/17
Project: Research project
VOSS: Documents and the Doing of Science: Studying Cyberinfrastructures in Use
Sawyer, S. B. & Oesterlund, C.
9/1/12 → 8/31/16
Project: Research project
Research Output
Building an apparatus: Refractive, reflective, and diffractive readings of trace data
Østerlund, C., Crowston, K. & Jackson, C., Jan 1 2020, In : Journal of the Association for Information Systems. 21, 1, 10.Research output: Contribution to journal › Article
Knowledge Tracing to Model Learning in Online Citizen Science Projects
Crowston, K., Larson, S. L., Rohani, N., Smith, J. R., Trouille, L., Zevin, M., Osterlund, C., Lee, T. K., Jackson, C., Harandi, M., Allen, S., Bahaadini, S., Coughlin, S. & Katsaggelos, A. K., Jan 1 2020, In : IEEE Transactions on Learning Technologies. 13, 1, p. 123-134 12 p., 8812979.Research output: Contribution to journal › Article
1
Scopus
citations
Teaching citizen scientists to categorize glitches using machine learning guided training
Jackson, C., Østerlund, C., Crowston, K., Harandi, M., Allen, S., Bahaadini, S., Coughlin, S., Kalogera, V., Katsaggelos, A., Larson, S., Rohani, N., Smith, J., Trouille, L. & Zevin, M., Apr 2020, In : Computers in Human Behavior. 105, 106198.Research output: Contribution to journal › Article
Open Access
Beyond the Medium: Rethinking Information Literacy through Crowdsourced Analysis
Boichak, O., Canzonetta, J., Sitaula, N., McKernan, B., Taylor, S., Rossini, P. G. C., Clegg, B. A., K, K., Martey, R., McCracken, N., Oesterlund, C., Myers, R., Folkestad, J. E. & Stromer-Galley, J., 2019, Proceedings of the 51st Hawaii International Conference on System Sciences. 10 p.Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
Open Access
7
Scopus
citations
Building an Apparatus: Refractive, Reflective, and Diffractive Readings of Trace Data
Oesterlund, C., Crowston, K. G. & Jackson, C. B., 2019, (Accepted/In press) In : Journal of the Association of Information Systems. 45 p.Research output: Contribution to journal › Article
Activities
IFIP 8.2 Working Conference: Living with Monsters? Social Implications of Algorithmic Phenomena, Hybrid Agency and the Performativity of Technology
Carsten Oesterlund (Chair), , M. Aanestad (Chair), , M. Mahring (Chair), , K. Riemer (Chair), & Ulrike Schultze (Chair)
Dec 2018
Activity: Attendance types › Participation in conference
Open online community health and sustainability
Carsten Oesterlund (Invited speaker)
Apr 16 2018 → Apr 17 2018
Activity: Talk types › Invited talk
Theory transfers? Social theory and CSCW research
Carsten Oesterlund (Organizer)
2017
Activity: Attendance types › Participation in workshop, seminar, course
Documenting Work: Beyond the notion of information technology
Carsten Oesterlund (Invited speaker)
May 23 2017
Activity: Talk types › Invited talk
Building an Apparatus: Reflective and Diffractive Readings of Trace Data
Carsten Oesterlund (Invited speaker)
Nov 23 2017 → Nov 24 2017
Activity: Talk types › Invited talk
Press and Media
NASA Education Express Message -- March 23, 2017
Kevin G Crowston & Carsten Oesterlund
3/26/17
1 item of Media coverage
Press/Media: Expert Comment
CSU researchers part of $11.5 million project to improve complex decision-making
Lael Schooler, Nancy McCracken, Carsten Oesterlund, David van der Kellen Mendes, Lael Schooler, Jennifer Stromer-Galley & Lu Xiao
2/2/17
1 item of Media coverage
Press/Media: Expert Comment
New York: Crowston, Østerlund Funded for New NSF Citizen Science Project
Kevin G Crowston & Carsten Oesterlund
12/18/15
2 items of Media coverage
Press/Media: Expert Comment
Crowston, Østerlund Funded for New NSF Citizen Science Project
Kevin G Crowston, Carsten Oesterlund & Jian Qin
12/15/15
1 item of Media coverage
Press/Media: Expert Comment
Prizes
Best Paper in Minitrack in the Genres of Digital Documents Minitrack
Oesterlund, Carsten (Recipient), 2006
Prize
Emil and Therese Hjort's Award for Distinguished Students
Oesterlund, Carsten (Recipient), 1996
Prize: Honorary award
Højgaard's Travel Award & University of Aarhus Travel Award for Distinguished Students
Oesterlund, Carsten (Recipient), 1993
Prize: Honorary award
Jeffrey Katzer Professor of the Year, Outstanding Teaching and Advising Award
Oesterlund, Carsten (Recipient), 2009
Prize: Honorary award